Privacy Policy
We respects the privacy of users and believes that it is an important duty to strictly protect the personal information of users . As part of this , in order to properly protect and process personal information , we have a privacy policy in place to ensure that all employees are know fully well and comply with regulations .

Please feel free to shop

We will comply with relevant laws and regulations , including the ” Personal Information Protection Act ” , national guidelines and other norms .
The transport company that we commissioned to deliver the business will receive the customer information needed to deliver the product you purchased .
In this case , we will provide the shipping company with the customer information ( name , address , phone number , product name purchased , etc. ) required for delivery

However , for transport companies , we have separately signed sales contracts and confidentiality agreements , and we protect our customers ‘ personal information under the responsibility of the transport company .

Therefore , we will not use your information for any other purpose other than product delivery

We do not use personal information provided by our customers for any purpose other than products and communications . We are not responsible for secure storage and transfer to third parties . However , in view of the fact that security cannot be guaranteed even if these measures are taken , we do not guarantee the prevention of information disclosure , loss or forgery . Thank you for understanding .
We will set up a window for customers ‘ consultation , comments , complaints and consultations , listen sincerely , and strive to improve the satisfaction of all those related to us .
5.We abide by the laws and regulations concerning the protection of personal information of our customers and establish various personal information management , aiming at continuous improvement .

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at for questions related to refunds and returns.